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Legal notice

Legal Notice & Disclaimer

Last updated: October 14, 2026

This Legal Notice governs the use of the website https://fremoo.com ("Site") and sets forth the terms, legal conditions, and intellectual property rights concerning services and goods offered by Fremoo ("we", "us", or "our").

1. Business & Entity Details

  • Brand Name: Fremoo

  • Nature of Business: E-commerce retail of custom handcrafted photo frames, acrylic wall prints, and personalized gifting merchandise.

  • Support Email: fremoofrems@gmail.com

  • Official Telephone / WhatsApp: +91 7828650968

  • Operating Address: Fremoo Studio, Ambikapur, Surguja, Chhattisgarh – 497001, India

2. Website Intellectual Property

All digital materials and design elements on this website—including brand logos, product descriptions, website layouts, icons, graphics, UI design, and software integrations—are protected by copyright, trademark, and intellectual property laws of India.

Unauthorized reproduction, distribution, scraping, or commercial exploitation of any proprietary material without express prior written consent from Fremoo is strictly prohibited.

3. Customer-Uploaded Content & Copyright Indemnity

Fremoo operates on a print-on-demand and custom fabrication model where products are printed using photographs and designs submitted directly by customers:

  • Customer Warranty: By uploading any image, logo, graphic, or personal photograph, you warrant that you are the original owner of the intellectual property or hold legitimate authority and license to reproduce such content.

  • Non-Infringement & Indemnification: Fremoo does not monitor or verify copyright ownership of customer-submitted media. You agree to defend, indemnify, and hold harmless Fremoo, its team, and service providers against any legal claims, copyright infringement notices, financial liabilities, damages, or attorney fees arising from materials submitted by you for printing.

  • Right to Refuse: We reserve the right to decline, cancel, and refund any order featuring images that violate intellectual property rights, promote unlawful activity, or contain obscene, abusive, or hateful content.

4. Product Appearance & Color Accuracy Disclaimer

  • Display Variations: While we employ calibrated commercial printing workflows, the final printed product on paper, canvas, or acrylic may slightly vary in hue, saturation, and brightness compared to how the digital image appears on customer mobile screens or computer monitors (due to differences in screen backlighting, RGB-to-CMYK color conversion, and display panel calibration).

  • Resolution Disclaimer: The final sharpness and print clarity depend on the pixel density and resolution of the image supplied by the customer. Fremoo is not liable for pixelation, graininess, or blurriness caused by low-resolution source files.

5. Third-Party Links & Services

Our website utilizes third-party tools, payment processors (e.g., Razorpay, PhonePe, Cashfree), and external logistics aggregators. We are not responsible for the privacy policies, terms, or server availability of these independent third-party services.

6. Limitation of Liability

To the fullest extent permitted by applicable Indian law:

  • Fremoo shall not be liable for any indirect, special, incidental, or consequential damages resulting from website downtime, order fulfillment delays caused by third-party courier disruption, or delivery complications beyond our reasonable control.

  • In any circumstance, our maximum aggregate financial liability toward the customer shall be limited exclusively to the invoice amount paid for the specific order under question.

7. Jurisdiction & Applicable Law

This Legal Notice and all related transactions are governed by and construed in accordance with the laws of India. Any disputes, claims, or legal proceedings arising out of the use of this website shall fall under the exclusive jurisdiction of the competent courts in Chhattisgarh, India.

8. Legal Inquiries & Contact

For formal legal correspondence, notices, or intellectual property concerns, contact our legal desk:

  • Attention: Legal & Compliance Team, Fremoo

  • Email: fremoofrems@gmail.com

  • Phone: +91 7828650968