A home for your favourite moments.

Contact information

Contact Fremoo Customer Support

Have a question about your custom photo frame, need help with image uploads, or want to track an existing order? We are here to help!

Get in touch with our support team using any of the channels below, and we will get back to you promptly.

Direct Contact Details

  • Brand Name: Fremoo

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  • Customer Support Email: fremoofrems@gmail.com

  • Phone & WhatsApp Support: +91 7828650968

  • Operating / Support Hours: Monday to Saturday | 10:00 AM – 7:00 PM IST

  • Official Website: https://fremoo.com

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Operating Address

  • Registered & Operating Address:

    Fremoo Studio,

    Ambikapur, Surguja,

    Chhattisgarh – 497001, India

Order & Delivery Assistance

  • Custom Order Inquiries: If you are unsure about image resolution or framing dimensions before ordering, message us on WhatsApp at +91 7828650968 with your photo.

  • Transit Damage & Replacements: If your frame arrives damaged or cracked, send your order number along with unboxing photos/video to fremoofrems@gmail.com or WhatsApp within 48 hours of delivery for a free immediate replacement.

  • Order Tracking: You can also track your live shipment directly on our Track Order page using your courier tracking number (AWB).